VegasNow privacy: this site and your account
Two different places handle your information when you use VegasNow. This site explains our games, offers and rules, while your casino account, identity checks and payments live on vegasnow.com under the casino's own privacy notice. This page shows where that line falls and what you can control yourself.
VegasNow privacy at a glance
| Area | Handled by | What it means for you |
|---|---|---|
| Reading pages here | The hosting and network services behind this site | Technical request data is processed so pages can load |
| Cookies and browser storage | Your own browser | You can view, clear or block them in settings |
| Sign-up, login and balance | vegasnow.com | Covered by the VegasNow privacy notice and general terms |
| Identity checks | vegasnow.com | Requested by the casino when verification is needed |
| Deposits and withdrawals | vegasnow.com and the payment provider | Each works under its own terms |
| Emails you send | Your email service and our support team | We receive only what you choose to write |
Your VegasNow account data stays on vegasnow.com
Creating an account, signing in, uploading verification documents and moving money all happen on vegasnow.com, not on these pages. The privacy notice and General Terms and Conditions published there describe what account data is collected, why it is used and how long it is kept. You can read both at vegasnow.com, and the version shown there is the one that applies to your account.
If you want to ask about information held in your account, contact VegasNow support through live chat or support@vegasnow.com. Support can see your records; the pages on this site cannot.
Technical data, cookies and browser storage
Every time a browser loads a web page, the servers and network services that deliver it process details the browser sends along with the request: typically an IP address, the browser and device type, the page asked for and the time. That processing is needed to send the page back and to keep the site protected against abuse.
Where cookies or local browser storage are used on this site, they support basic functions such as remembering a display choice between visits. They do not log you in to the casino or link to your balance. You stay in charge of them:
- open your browser's privacy or site-data settings to see what is stored;
- delete this site's data at any time, or block it from being stored;
- use a private window if you would rather nothing is kept after you close it.
Clearing this site's data changes nothing in your VegasNow account.
What happens when you click through to VegasNow
Buttons that open the casino pass through a tracked link before reaching vegasnow.com, and that hop may involve a redirect. Once you land on the casino, its own cookies, privacy notice and terms take over. Clearing cookies on vegasnow.com is a separate step from clearing them here, because each site stores its data under its own name.
A tracked link records that the visit came from these pages. It is a normal part of how traffic is measured and does not give this site access to anything you do inside your account.
Emailing VegasNow without oversharing
Messages to support@vegasnow.com travel through your own email provider. Give enough detail for us to help: the page address for a content question, or your registered email address and a short summary for an account issue.
Some details should never go in an email to anyone, us included: your password, a one-time security code or a full card number. If identity checks are requested for your account, follow the instructions support gives you for sending documents.
Privacy habits for shared phones and computers
Sign out each time
Log out of your VegasNow account when you finish, especially on a family tablet or work laptop.
Skip saved passwords
Do not let a shared browser remember your login.
Keep it adults only
Accounts are for people 18 and over; keep access away from anyone younger.
Use the account tools
Deposit limits and self-exclusion sit in your account settings, and Gambling Help Online answers on 1800 858 858. See our responsible gambling page.
VegasNow privacy: questions and answers
Can this site see my casino balance or documents?
No. Balances, verification documents and payment records are held in your account on vegasnow.com and handled by VegasNow support.
How do I remove cookies set by this site?
Open your browser's settings, find site data or cookies and delete the entries for this site. You can also block them from being stored again.
Does clearing cookies close or change my account?
No. It only removes data stored in your browser. Your account, balance and settings on vegasnow.com are unaffected.
Who do I ask about data in my VegasNow account?
VegasNow support, by live chat or support@vegasnow.com. The privacy notice on vegasnow.com explains how account data is handled.